FAQ

 

MY PAGES

How do I log on to My Pages?

You need a customer ID and a password. If you have participated in any of our rides since 2001 you already have them. If you have forgotten them you can get them sent to your e-mail via My Pages, given that you still have access to the e-mail address you stated when you first registered. Otherwise you can call +46 (0) 141 22 32 90 to get help.

I have ordered new login information but I don’t get them to my e-mail. Why?

Check your spam filter. Otherwise contact the office at +46 (0) 141 22 32 90 and we will help you.

REGISTRATION

How does the registration work?

The registration procedure differs between the rides. Read more below!

What is an entry transfer?

During 26th of March and 18th of May we open up our transfer period. During that time you can buy and sell entries in our rides online. Note that Vätternrundan doesn’t buy or sell any places during this period.  Read more about it on the site: Vätternrundan | Tjejvättern | Halvvättern

REGISTRATION VÄTTERNRUNDAN

Registration

To be able to register for Vätternrundan you have to have made a registration of interest. By doing so you get a registration code that you use on the registration day on the 4th of November.

Go to My Pages and choose if you would like to create a group, join a group or ride solo. After that you get your registration code, but you still have to wish for a starting time and confirm your registration of interest.

Then, on the 4th of November, you go to the site and paste your registration code. If you get an assigned entry you will receive a confirmation e-mail and with that you’ve got 5 days to pay for the entry to confirm it. Read more about registration on our site!

I want to ride with my friends. How do I register as a group?

You create a group on My Pages and become group leader. Pick the “Create a group” option and you will receive a registration code that you distribute to the other riders. Note that each rider must have an account on My Pages. The riders then log on to My Pages, pick Vätternrundan to join and then picks “Join a group” and enter the registration code. When the group leader sees that the all other riders are in the group he/she clicks on “Confirm group”. Then the start time is set and the group is closed. After this no one else can enter the group.

Some of the start times are red. Are they full?

No, it means that they are highly sought after. The yellow ones are less sought after and then the green.

What is the loyalty program?

It is created to give back to the loyal riders in Vätternrundan. The demand is that you have to have participated and completed at least 3 of the last 6 Vätternrundan. You register interest and registration as usual but if you checked the box at My Pages you will get an entry in the event that the regular registration doesn’t grant you an entry.

REGISTRATION TJEJVÄTTERN/HALVVÄTTERN

Registration

Go to My Pages and pick one of the following options; Create a group, Join a group or ride solo. After that you get your registration code. Then you have to pick one or more desired start times before you confirm your registration. After that you have 5 days to pay for your entry to confirm it. Read more about registration on our site: Tjejvättern | Halvvättern

I want to ride with my friends. How do I register as a group?

You create a group on My Pages and become group leader. Pick the “Create a group” option and you will receive a registration code that you distribute to the other riders. Note that each rider must have an account on My Pages. The riders then log on to My Pages and select Tjejvättern or Halvvättern and then picks “Join a group” and enters the registration code. When the group leader sees that the all other riders have joined the group he/she clicks on “Confirm group”. Then the start time is set and the group is closed. After this no one else can enter the group.

Some of the start times are red. Are they full?

No, it means that they are highly sought after. The yellow ones are less sought after and then the green.

OTHER

I have clicked on “Confirm/Pay” before all members of the group had joined. What do I do?

If no one in the group has payed yet we can fix it. Each member of the group has to go to My Pages, click on “Registrations” and the current ride. At the far right, after the name, there’s a trash bin symbol. Click it and the registration is removed and you can start over.

Can I change start time so I can ride with an already registered friend?

Yes, if there’s available entries in that group you can change your start time at the “Changes” tent in the expo area in Motala during the event days for a cost of 200 SEK.

I’m registered but can’t make it. How do I remove my entry?

Contact the office at +46 (0) 141 22 32 90 or by e-mail info@vatternrundan.se. We do not refund the start fee.

I’ve become ill/injured and can’t participate. What do I do?

If you have signed up for the Startklar insurance you contact Folksam at +46 (0) 771 96 90 60. After that you contact our office at +46 (0) 141 22 32 90 or e-mail us at info@vatternrundan.se and we will remove you. If you haven’t signed up for Startklar the entry fee isn’t refunded.

Our partners

Vätternrundan would never be what it is today if it wasn't for our fantastic partners who share our passion for the sport of cycling.