FAQ

  • What do I do if I didn’t get an entry?

    The waiting list

    All of you who didn’t get an entry on the 4th of November have been placed in the waiting list. That means that the entries that aren’t paid will be assigned to the waiting list from the top. If you get an entry this way you will receive an e-mail that explains how you go ahead.

    The Swedish Classic Registration

    Swedish Classic participants who have completed a 2016 ski event in Öppet Spår, Vasaloppet or Engelbrektsloppet and who do not have a starting entry for Vätternrundan 2016 are welcome to register. The registration is made at My Pages. Read more about it here!

    The transfer period

    After the Swedish Classic Registration is finished we open our transfer period. That means that during that period (and that period only) it is allowed to buy and sell an entry in Vätternrundan. The deal is completed at My Pages and the sold entry is registered on the buyer and thereby becomes valid. Read more about it here!

  • Can I change start time so I can ride with an already registered friend? 


    Yes, if there’s available entries in that group you can change your start time at the “Changes” tent in the expo area in Motala during the event days for a cost of 200 SEK.

  • How do I log on to My Pages?

    You need a customer ID and a password. If you have participated in any of our rides since 2001 you will already have them. If you have forgotten them you can get them sent to your e-mail via My Pages, given that you still have access to the e-mail address you stated when you first registered. Otherwise you can call +46 (0) 141 22 32 90 to get help.

  • I have ordered new login information but I don’t get them to my e-mail. Why?

    Check your spam filter. Otherwise contact the office at +46 (0) 141 22 32 90 and we will help you.

  • How do I cancel my registration of interest?

    If you need to redo or remove your registration of interest you can go to My Pages, click on “Registrations” in the blue menu and pick your ride.
    You will then come to your page for your registration of interest. At the far right you will see a trash bin symbol.
    Click on that and click Ok when prompted.
    Now your registration of interest is removed and you can create a new one.

  • Do I have to confirm my or the groups registration of interest?

    No, your or the groups registration of interest is confirmed automatically when we close My Pages at 12 am on the registration day.

     

  • The registration code has 12 characters (13 with a hyphen)

    The registration code has 12 characters (123456-abcdef). BUT! The hyphen is a part of the code which makes the code 13 characters.

    Thus the whole code INCLUDED the hyphen must be entered!

  • How does registration for Vätternrundan work?

    To be able to register for Vätternrundan you have to have made a registration of interest. By doing so you get a registration code that you use on the registration day on the 4th of November. Go to My Pages and choose if you would like to create a group, join a group or ride solo. After that you get your registration code, but you still have to wish for a starting time and confirm your registration of interest.

  • What is the loyalty program?

    It is created to give back to the loyal riders in Vätternrundan. The requirement is that you have to have participated and completed at least 3 of the last 6 Vätternrundan. You register interest and registration as usual but if you checked the box at My Pages you will get an entry in the event that the regular registration doesn’t grant you an entry.

  • What is an entry transfer?

    During 26th of March and 18th of May we open up our transfer period. During that time you can buy and sell entries in our rides online. Note that Vätternrundan doesn’t buy or sell any places during this period. Read more about it on the site: VätternrundanTjejvättern och Halvvättern

  • I want to ride with my friends. How do I register as a group?

    FOR ALL RIDES:

    You create a group on My Pages and become group leader. Pick the “Create a group” option and you will receive a registration code that you distribute to the other riders. Note that each rider must have an account on My Pages. The riders then log on to My Pages, pick Vätternrundan to join and then picks “Join a group” and enter the registration code.

    FOR HALVVÄTTERN AND TJEJVÄTTERN:
    When the group leader sees that the all other riders are in the group he/she clicks on “Confirm group”. Then the start time is set and the group is closed. After this no one else can enter the group.

    FOR VÄTTERNRUNDAN:

    On the registration day, 4th of November at 7 pm, the group leader, and only the group leader, enters the registration code for the group.

  • How does registration for Tjej- and Halvvättern work?

    Go to My Pages and pick one of the following options; Create a group, Join a group or ride solo. After that you get your registration code. Then you have to pick one or more desired start times before you confirm your registration. After that you have 5 days to pay for your entry to confirm it. Read more about registration: Tjejvättern, Halvvättern

  • Some of the start times are red. Are they full?

    No, it means that they are highly sought after. The yellow ones are less sought after and then the green.

  • I have clicked on “Confirm/Pay” before all members of the group had joined. What do I do?

    If no one in the group has payed yet we can fix it. Each member of the group has to go to My Pages, click on “Registrations” and the current ride. At the far right, after the name, there’s a trash bin symbol. Click it and the registration is removed and you can start over.

    This only applies to TJEJVÄTTERN and HALVVÄTTERN!

  • (Svenska) Hur fungerar klassikeranmälan?

  • I’ve become ill/injured and can’t participate. What do I do?

    If you have signed up for the Startklar insurance you contact Folksam at +46 (0) 771 96 90 60. After that you contact our office at +46 (0) 141 22 32 90 or e-mail us at info@vatternrundan.se and we will remove you. If you haven’t signed up for Startklar the entry fee isn’t refunded.

  • I’m registered but can’t make it. How do I remove my entry?

    Contact the office at +46 (0) 141 22 32 90 or by e-mail info@vatternrundan.se. We do not refund the start fee.

FAQ

What is the transfer period and how does it work?

The transfer period is a time span when you can buy another participants entry in Vätternrundan on the secondary market. The period is between March 20 and June 4 (June 13 for Vätternrundan). Read more here!

How do I log in to My Pages?

You need a customer number and a password. If you have participated in any of our events after 2001, you already got a customer number and a password. If you have forgotten or lost them, go to My Pages to order new. If you don’t have access to the e-mail address you once registered, please send us an e-mail info@vatternrundan.se and state your date of birth and your current e-mail address, so that we can send you new log in details. Click “New customer” if you haven’t participated before.

What’s the difference between registration of interest, registration, a granted entry and a confirmed and approved registration?

There are four steps to get a confirmed and approved registration to our events. First, you do a registration of interest that gives you (or the group) a registration code. (Read more below). On the day of the main registration you fill in the registration code and press send. Then, if you are fast enough, you will be granted a start spot in Vätternrundan but to get a confirmed and approved registration, the entry fee must be payed first. You will receive an e-mail with information about the payment, after which you will have five (5) days to pay to confirm the registration. If you don’t pay on time, your entry will go back to the waiting list.

For Tjejvättern and Halvvättern the registration of interest step is integrated with the registration, but you can prepare groups in this step.

When is the main registration day?

The registration of interest for Vätternrundan 2018 opens September 6 (and closes October 23). The main registration for Vätternrundan opens October 25 at 7.00 p.m. (Swedish time).

The registration for MTB-Vättern, Tjejvättern and Halvvättern 2018 opens September 6. Read more about registration for Tjejvättern and Halvvättern!

Note that because Halvvättern and Tjejvättern won’t be fully booked immediately, registration continues until the ride is sold out or the registration period has expired.

How does group registration work?

  • First and foremost, there is a difference between registering a group and a pre-booked group. A pre-booked group is intended for bigger start groups, e.g. cycling clubs and costs 1 800 SEK and can be booked from June 28, at 5 p.m. through My Pages and under the tab Group prebooking. Minimum participants in a pre-booked Group is 30 and maximum 40.
  • If you create a regular group you will get the same starting time as your friend(s) and the group leader will take care of registering the group. The group leader can pay only for him or herself, for others, or for the whole group. The maximum number of persons in a regular group is 40 and the minimum is 2.
  • As a group leader you invite other participants via the “Invite Friends” button on My Pages. You either add friends with their customer number and date of birth or invite them by e-mail. You can also give them the registration code so that they can join the Group via My Pages. It is essential for the recipient go to My Pages and join the group when they have received an invitation. The group leader can check on My Pages to see who has joined the group. For Tjejvättern and Halvvättern it is important to wait until all group members are named and listed before you click on “Confirm and Pay”. If this is done before all group members have joined the group it will be locked and no one else can join.
  • If anything should go wrong or need to be adjusted, the group leader can always go to My Pages and use the waste bin icon to delete the group. All participants will then be removed and the procedure can be repeated.

Do I have a confirmed registration after registering interest?

No! The registration of interest is just the first step of two in the registration procedure. No entry is confirmed and valid until the it is paid for. In Vätternrundan you will receive an e-mail instructing you to pay within 5 workdays to complete the registration and this will happen after the main registration, if you have been assigned an entry.

What is the registration of interest?

Registering your interest is necessary for Vätternrundan 300 km to receive a registration code (xxxxxx-xxxxxx) needed on the main registration day, October 25 at 7 p.m (Swedish time).

NOTE! Create a group if you want to ride together!

What is the registration code for?

For Vätternrundan the registration of interest need to be done no later than October 23 to receive the registration code. It is important to have the code available on the main registration day October 25 at 7 p.m (Swedish time)!

On the main registration day you go to the temporary start side at www.vatternrundan.se and paste the registration code and press send. For a group registration the group leader is responsible for the registration. If you/the group be assign an entry you will receive an e-mail within 24 hours with further instructions on payment. NOTE! You do not have an approved entry until you have paid the entry fee.

In Tjejvättern and Halvvättern you will receive a registration code, though it is not necessary for further registration as in Vätternrundan 300 km. It is only for creating groups to get the same starting time. If you are a solo rider you simply press ”Confirm and pay” and if you are a group of riders you make sure all group members are named and listed before you press “Confirm and pay”.

Annons:

Our partners

Vätternrundan would never be what it is today if it wasn't for our fantastic partners who share our passion for the sport of cycling.